Brandi Doughty
Office Administrator
Energetic and Diligent.
As the Director of first impressions, Brandi's helpful and pleasant demeanour guarantees that all clients of Aurora Realty receive a warm and professional welcome. Brandi is deeply dedicated to delivering genuine high-quality customer service and ensures that our clients always receive the attention they rightly deserve.
With a diverse background encompassing various customer service and real estate roles, Brandi possesses a keen understanding of how to provide, tailor, and deliver a service that both meets and exceeds the unique needs of Aurora's landlords, tenants, tradespeople, and the public she interacts with daily.
Brandi's positive outlook, combined with her calm and caring nature, work in tandem to achieve the best possible outcomes for our clients. Her role is pivotal in setting the tone for exceptional service and satisfaction at Aurora Realty.
Professionalism, Quality, Responsiveness.
We are new to the renting game, being previous property owners. We didn't entirely know what went where and how. The only value we had was to maintain our rental property the way we treated our own home. All the fuzziness disappeared when the very charming and helpful ladies at Aurora stepped in to guide and assist whenever we needed help - and that was quite often! From reception to property managers, their leasing and marketing staff to the General Manager, Jo without whom we could not have ended our experience well - commendable service, knowledgeable staff, entirely helpful with any questions or queries we had. Would give them five stars if it weren't for the third-party agency who handles their rental payments. A boutique business nevertheless equally comparable to the big names in Real Estate. Easily, one of the be.
Maggie Matt - January 2021