Testimonials

Above and beyond!

Crystal worked round the clock to help my husband and I with our enquiries regarding a property we recently purchased. We don’t often see agents assist buyers in the same way Crystal did with us. Thank you Crystal for coming through for us, especially in the final moments of the auction! Read More

- September 2023
Crystal is the best agent I met!

I first met Crystal when I was helping my daughter to buy her first home. Throughout the whole process, Crystal's professionlism left a lasting impression on us!When we were thinking of selling, Crystal was the only name came to our mind! Once again, we had a stress free selling journey with Crystal and she consistently exceeded our expectation with her hard and dedication!Crystal is the best agent I met and highly recommend her to all of you! Thank you Crystal! Read More

Ang Li - September 2023
Crystal is a true star!

Crystal and her team are professional and friendly. Thank you Crystal for helping my parents finding the right property. Crystal is patient and always more than willing to answer any questions. I would highly reconmmend Crystal to anyone, she is a star. Read More

Jing - September 2023
Efficient off market sale!

Crystal sold our Epping apartment off market within One Week - the same apartment that she sold to us four years ago, which has been a great place to live.

Crystal has a large database of local buyers, she is professional, personable, and very efficient! We would recommend her to anyone looking to sell in Epping. Read More

- September 2023
Crystal was helpful and diligent in following up opportunities

She was vey professional Details

Emil Ludvik - September 2023
An agent you can always trust

Crystal is a such lovely person! It is a gem of someone who are looking for dream home.She is professional and cooperative, always being empathetic and provided help as much as possible! She is an agent you can always trust. Read More

Lisa - August 2023
Excellent one stop service

Crystal delivered exceptional end-to-end service from start to finish. I was oversea during the whole campaign, Crystal adeptly managed all aspects, including solicitor coordination, tenant management, and campaign marketing. Her proficiency and expertise were evident in every campaign detail. Impressively, she secured the ideal buyer for me before auction. I am delighted to have chosen her as my agent, and I'm committed to having her as my agent in the future indefinitely. Read More

Ang Li - August 2023
Crystal is a very helpful agent in providing all information as required in time.

Crystal handled the sale transaction professionally and explained clearly what we need to make the decision. She followed up the case closely and provided helpful guideline to complete the contract of sale accordingly Details

Zion Li - August 2023
Fantastic real estate agent

I have nothing but good words for Crystal. Her dedication, perseverence and attention to detail is second to none. She works above and beyond to ensure vendor's concerns, opinions are heard and expectations met.

Crystal informed us throughout the sale process what the next steps are, what is expected to happen and if we have any concerns/queries. For us this is very important and makes the whole process seamless and worry free.

I definitely would not hesitate to recommend her service to anyone Read More

- August 2023
All beyond my expectation

We had previously attempted to sell this property with two other agents,but unfortunately,none of them were successful.Being cautious and selective,we carefully chose Crystal as our third agent.To our delight,she exceeded all our expectations Crystal proved to be highly professional,enthusiastic,in her approach. She ran an exceptional auction campaign and ultimately achieved a complex record price. We truly wish we had met Crystal earlier to avoid all the prior drama.A heartfelt thank you to Crystal,and we highly recommend her to everyone in need of a top-notch agent! Read More

Ang Li - August 2023
Great communication and professionalism

Crystal have helped us purchasing our very first unit! She has great communication skills and showed professionalism all the way throughout the purchasing process!

Would like to thank her for dedication and hard work no matter what time of the day/night. Read More

Jenny Chun - August 2023
Kind, supportive and honest

Crystal has played a pivotal part of our first home journey. We have been looking for our first property for over a year and the process can be exhausting. However, the moment we met Crystal she was optimistic, helpful and honest. She really had our best interest at heart and we are grateful for her efforts. She is very approachable- generous, kind and supportive. Read More

- May 2023
Thank you Crystal.

It's really my pleasure to have Crystal as my agent. She's so patient, honest and professional. It's hard to balance the expectation from both buyers and sellers' perspective but Crystal did it. She listened to everyone's comments/feedback, provided her suggestions based on market knowledge. Without pushing anyone, she let buyers and sellers to think and make the best decisions. The excellent result came after the 600 phone calls she made during those 4 weeks. Thanks for all her scarifies and hard work. I will recommend her to all my friends as she's such a wonderful agent. Well done Crystal. She deserves the five stars. Read More

Lixia Lu - May 2023
Brilliant and pragmatic agent!

Crystal was very patience in listening to our feedback throughout the campaign and I believe her patience and persistence have reaps the best result for both buyer and seller! Well done. Details

- May 2023
Excellent service

Crystal was proactive and gave an informed feedback after each open house inspection. Details

- March 2023
A positive buying experience

Crystal was a highly competent and professional sales agent. Throughout my communication with her, she has demonstrated in-depth market knowledge, she was very efficient in negotiating between the vendor and ourselves. She was able to achieve a win win situation for both parties in a very short time. I’m glad we had Crystal as our sales agent. Read More

- March 2023
Overall Satisfactory

I had an exceptional experience working with Crystal during the process of buying this property. From the beginning, she was extremely knowledgeable and attentive, taking the time to understand my needs and preferences in order to tailor their approach accordingly.

Throughout the buying process, Crystal was proactive in her communication, keeping me updated on any developments and always providing clear, honest feedback.

What impressed me most about Crystal, however, was their professionalism and integrity. She was always transparent and straightforward, never making promises she couldn't keep or pushing me in a direction I wasn't comfortable with. I felt confident that she had my best interests at heart and that I could trust her completely.

Thanks to Crystal's hard work and expertise, I secured the property at a price that met my expectations. I would highly recommend Crystal to anyone looking for a top-notch property agent who truly cares about their clients and delivers results." Read More

- March 2023
Professional, approachable, pleasant

Crystal helped me to secure a good deal for my apartment at a time of rising interest rates . Her knowledge of local market is vast. She is pleasant, diligent and has great ideas of improving the presentation of the apartment. Read More

- February 2023
Thank you Crystal!

We purchased a property with an assistance of Crystal. She is a great soul who is always there for you to answer any question in no time. She has calm and positive personality which gives me the sense of trust and at the same time she is quite professional.

Thanks a lot for helping us to buy our dream home. Read More

- January 2023
Approachable, warm & professional

Crystal is always pleasant to deal with and she pays attention to our requests no matter how small they are. She helped us through the selling process from getting our house ready to be put on market and kept us well informed of the progress throughout the end. Professional, responsive & has good knowledge of the market. Would recommend her as selling agent. Thank you Crystal for everything!😊 Read More

- January 2023
Helpful and efficient

Crystal was friendly, helpful, approachable and able to answer my questions when it came to buying my first home. Details

- November 2022
Crystal is a wonderful sales agent

Crystal recently sold my property. I would highly recommend anyone who is looking to sell their property to consider Crystal as the sales agent.

Throughout the marketing of the property, she was incredibly professional, and kept me fully informed, providing an excellent synopsis of progress of the campaign.

The auction day went smoothly and I was very happy with the sale price.

Thank you Crystal! Read More

Geoff - November 2022
Highly Recommended

Crystal is a very professional and knowledgeable real estate agent. She is very knowledgeable about the property and the local area. She also responded in a very timely manner and tries her best to accommodate requests. She is also very proactive engaging and also an excellent communicator. Read More

- August 2022
Highly recommend

The best decision I made to go with Crystal ! Her expertise and persistence attracted me at first place. She put full endeavours to get the satisfied selling prices in such downside market. She is trustworthy and dealing the challenges very well. Really recommend and won’t go wrong with Crystal. Read More

- August 2022
Excellent customer service

Crystal has excellent customer service skills. She is very knowledgeable about the property and the local area. She always provides timely responses and she tried her best to accomodate our requests. Really appreciate her patience and help along the way. Read More

- August 2022
Knowledgeable hard working and personable

Crystal is a terrific sales agent. Her knowledge of the market is very good. She was very accurate as to what I could expect at the auction. She kept me well informed during the time on the market and was very calm and confident throughout.

Crystal organised everything with efficiency including an excellent auctioneer.

I highly recommend Crystal. Read More

- August 2022
Sale went well

All handled competently Details

- August 2022
Great experience for the seller

Working with Crystal could not have been better. Her communications skills are excellent as she kept me up to speed at every turn. I would highly recommend her and we intend to use her for our next property sale in the same area. Read More

Stephen Ireland - June 2022
Professional and Hard working

Crystal was extremely friendly and professional along with hard working in our recent purchase. She understood the market and recent sales and shared promptly these comparable sales information. She Definitely went above and beyond! Thank you Crystal Read More

Simone Tobia - June 2022
Great experience thank you!

Thanks Crystal for making purchase of our apartment a very nice and great experience for our entire family! We recommend you for anyone looking to buy in the area. Details

Ravi Tandukar - May 2022
5 star agent Crystal

During my property acquisition, I was thoroughly impressed with Crystal‘s work ethic, she was proactive and engaging, an excellent communicator. Details

- April 2022
Excellent Real Estate Sales Agent

It’s easy to write a review about Crystal Li, who recently sold our unit.

Whether one is buying or selling, Crystal is an honest, seriously enthusiastic and very competent real-estate sales person. Dealing with Crystal in the short period it took for her to sell the unit, we found her to be responsible, trustworthy and extremely reliable. She is a very good listener and communicator, hard working and efficient and goes out of her way to ‘go the extra mile’!

Crystal is a professional. She knows her game and showed a very solid knowledge of the market.

If I were allowed to give Crystal more than 5 stars for her hard work and effort, I would! Read More

Don Dannaway - April 2022
Professional and hardworking

John's market knowledge, professionalism and communication was second to none. We would highly recommend him and his team. Details

- April 2022
Amazing real estate agent!

Awesome real estate agent. Is very honest and fair throughout the whole process. Knowledgeable about the property and caters to clients needs. Details

Tiernan Drake - March 2022
Nice and easy

Crystal was fantastic - very patient and efficient throughout the whole process. I really appreciated her personable manner and expertise. She was very accommodating and responsive.

Thank you for your assistance Crystl, and all you did to ensure it was a smooth and positive experience. Read More

- March 2022
Thanks Crystal

Crystal was frequently communicating with us about our interest in the property we eventually purchased. She was able to email us contracts and building reports. She was able to open the house for us to view at a time convenient for both us and her. Crystal was pleasant in all our encounters with her. All the best Crystal! Read More

- February 2022